SERVICES

To address the current challenges in business, harnessing creativity demands fresh skills, new services, innovative tools, and a new outlook.

For the past ten years, I have immersed myself in the captivating realm of marketing services, while also mastering the ever-evolving social media game for over nine years. As one of the pioneers in establishing a dedicated social media agency in Hawke’s Bay, I’ve paved the way for innovative strategies that truly make a difference.

Now, let’s dive into the exciting array of services I offer, designed to catapult you and your business towards unparalleled success. Together, we’ll unlock a world of possibilities and ensure your journey is nothing short of extraordinary.

Harnessing the power of creative ideas, I’m here to provide a refreshing and invigorating approach that will propel your company forward. From crafting captivating marketing campaigns to designing visually stunning masterpieces, my capabilities are tailored to supercharge your business in both marketing and design realms.

Brand Strategy

I ensure consistent standards across your entire marketing ecosystem to facilitate speed to market, build loyalty, and drive sales.

Brand architecture

Brand governance and tracking

Integrated brand marketing 

Naming
Competitor Analysis
Brand Definition
Brand Visual and Verbal Appearance
 

Customer Experience

I deploy powerful new technologies to boldly reimagine your CX strategies for your current and future customers.

Next-gen customer journeys
Mixed reality and immersive CX  
Personalization and customisation
Experiential activations
Loyalty and Advocacy Researcy
Sustainability



Commerce

I combine data, technology, and creativity to deliver commerce experiences and products that drive sales and growth.

Commerce strategy
Channel strategy & CX
Experiential retail
eCommerce and owned channels  
POS systems

PIM and data-driven merch
Customer Psychoanalysis
Supply Chain Management
Logistics Support
Google Shopping Ads

Digital Products and Platforms

I embrace a holistic approach to products and platforms that includes rapid prototyping, iterative development, and ongoing testing to maximize the value of your owned channels.

Web and app design
Data product development
Platform strategy, advisory & implementation
Information Architecture
Usability testing
SEO Search Engine Optimisation
Google Ads

Design

I drive deeper connections between your brand and your customers through human-centered design.

UX and UI design
Content design
Inclusive design
Physical design
Service design
Sustainable design

Sponsorship

Sponsorship advising

Identify sponsorship opportunities
Investigate competitor sponsorship
Provide ROI for sponsorship
Measure sponsorship exposure